Recent research in Industrial Psychology and Organizational Behaviour identified the following staff performance paradoxes as common occurrences in business organizations around the world:
•Two categories of staff - Top Performers and Low Performers - can always be distinctly identified irrespective of the quality and availability of organizational resources such as remuneration, structures, culture, vision, etc.
•Many apparently qualified staff often fail to meet the company’s performance expectations even after scaling rigorous recruitment exercises.
•The expansion of organizational resources based on staff agitation often does not lead to significant increase in staff performance, especially among low performing staff.
•Most companies still experience a lack of significant improvement in staff productivity after major investments in training and development programmes, especially among low performing staff.
Understanding and Managing Staff Performance exposes management to the major factors that determine the performance of a staff within an organization - Aptitude, Skills level, Role perception, Motivation, Personality-Skills match and Organizational variables. The training provides an in-depth understanding of the independent and synergistic effects of these variables on staff performance, and enables managers to develop and implement holistic and effective strategies for improving staff performance.
•People As A Key Organizational Resource
•Conceptual Overview Of Factors Determining Staff Performance
•Strategic Manpower Planning Components
•Effective Staff Recruitment Techniques
•Staff Personality Analysis Techniques
•Effective Role Perception Evaluation And Re-Adjustment Strategies
•Strategic Staff Motivation And Incentive Packages Development
•Supportive And Limiting Organizational Variables
For Whom: Heads of Departments, Branch Managers, Functional Managers, Senior Management Staff and Human Resources Personnel
UNDERSTANDING AND MANAGING STAFF PERFORMANCE